Terms of Service
Last updated: 23 June 2026
Welcome to Kruu ("we", "us", or "our"). By accessing or using kruu.pro (the "Platform"), you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree, do not use the Platform.
1. Who We Are
Kruu is a scheduling and student-management platform designed for independent tutors, coaches, and freelance service providers ("Providers") operating in Thailand. It allows Providers to manage students, courses, and a balance of class hours, and to receive session bookings from their students or clients ("Clients"). Kruu does not process payments.
2. Eligibility
You must be at least 18 years old to register as a Provider. By creating an account you confirm that all information you provide is accurate and current.
3. Provider Responsibilities
- You are solely responsible for the accuracy of your service listings, pricing, and availability.
- You are responsible for fulfilling bookings you accept and for any communications with your Clients.
- You must not use the Platform to offer illegal services or to engage in fraudulent activity.
- You are responsible for any tax obligations arising from your services. Kruu does not handle payments and has no record of amounts paid.
4. Client Responsibilities
- You agree to provide accurate contact information when making a booking.
- You agree to settle any fees for your sessions directly with the Provider.
5. Payments
Kruu does not process, hold, intermediate, or facilitate any payments. Any payment for sessions is arranged and settled directly between the Client and the Provider, off-platform. Kruu tracks only a balance of class hours, never money, and is not a payment service provider. All payment matters and disputes are solely between the Client and the Provider.
6. Cancellations and Refunds
Cancellation and refund policies are set by each Provider individually. Kruu does not enforce any specific refund policy and is not responsible for refunds between Clients and Providers. If you have a dispute, contact the Provider directly.
7. Intellectual Property
All content on the Platform (logos, design, code) is owned by Kruu. Providers retain ownership of their own profile content, service descriptions, and materials. By uploading content you grant Kruu a non-exclusive, royalty-free licence to display it on the Platform.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Kruu shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform, including but not limited to loss of revenue, loss of data, or business interruption. Our total liability for any claim shall not exceed the amount you paid to Kruu (if any) in the three months preceding the claim.
9. Disclaimers
The Platform is provided "as is" without warranties of any kind. We do not guarantee uninterrupted availability or that the Platform will be free from errors or security vulnerabilities. We reserve the right to modify or discontinue any part of the Platform at any time.
10. Account Termination
We may suspend or terminate your account at any time if you breach these Terms or if we reasonably believe your use is harmful to other users or the Platform. You may close your account at any time by contacting us at [email protected].
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the Kingdom of Thailand. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the Thai courts.
12. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of the Platform after changes constitutes acceptance of the updated Terms.
13. Contact
For questions about these Terms, contact us at [email protected].